Support
Auto Merch & Content Toolkit support
Reach the team directly by email. Include your Shopify shop domain so we can look up your installation.
Contact channels
- General support: support@pcnaid.com — Installation, billing, and how-to questions.
- Privacy requests: privacy@pcnaid.com — Access, correction, deletion, or other privacy rights requests.
- Accessibility barriers: accessibility@pcnaid.com — Report a barrier in the public site or embedded app.
- Legal questions: legal@pcnaid.com — Questions about the Terms of Service.
Before you install or reinstall
Support runs entirely through the embedded app once installed from your Shopify admin — there is no separate sign-in required here. If a link brought you to this page without installing the app first, use the Auto Merch overview or open Apps in your Shopify admin.